A little clarity
goes a long way.

The practical things to know about Klofy, from your first scan to connecting another store.

Getting started

What does Klofy do?

Klofy helps Shopify merchants find broken redirects and 404 pages, explore historical URLs, and choose relevant destinations.

Do I need an AI client?

No. Klofy works directly inside Shopify. Connecting an AI client is an optional feature of Growth.

Can I start with Free?

Yes. Free includes manual redirect checks, a historical scan of up to 500 URLs, and the last 10 live 404 visits.

Suggestions and changes

Is every suggestion an exact match?

No. A candidate can be the same product, a possible alternative or a broader collection. Known differences are shown so you can review them.

Can an alternative be from another brand?

Yes, when there is enough matching product information. A known brand difference is highlighted, and the product remains an alternative.

What if a detail is missing?

An unknown detail is not treated as a confirmed match. For example, the dimensions may match while the wall thickness still needs checking.

Does finding an issue create a redirect?

No. Finding an issue or suggesting a destination does not itself create a redirect. Writes follow your selected actions and connection permissions, with checks against the live storefront.

Plans, stores and emails

What changes when I move to Basic?

Basic adds unlimited 404 monitoring, hourly redirect checks, weekly finding emails and a historical scan of up to 2,000 URLs.

How does sharing Growth work?

A Growth store can invite one other eligible store to share access. The other store accepts the invitation. Store data remains separate.

Can I stop the weekly emails?

Yes. Change the setting in Klofy or use the unsubscribe link in an email. Weekly updates are sent when there are new findings.

AI connections

What is MCP?

MCP is a way for a compatible AI client to use tools and information from another service. Klofy uses it to provide store findings and catalogue suggestions.

Can I remove AI access?

Yes. The store owner can revoke a connection in Klofy. Review the connection’s permissions before approving access.

Will my AI know which products are available?

Klofy provides catalogue candidates and explains known differences. The AI can use that context, but an alternative is not a guarantee that two products are equivalent.

Still a little stuck?

Send us your question and the page you are looking at.

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